Credit card payments (VISA, Master Card, Discover, and American Express) can be made online only through the student’s OnePort account. A transaction fee of 2.85% (with a minimum fee of $3.00) will apply to all credit card payments. To make a credit card payment, the student should log into their OnePort account and click on the ePayment link on the left side of the screen under QuickLaunch Navigation.
Students may also make an electronic check (ACH) payment from a checking account. To make an electronic check payment, the student should log into their OnePort account, click on the ePayment link on the left side of the screen under QuickLaunch Navigation. There is no transaction fee for an electronic check (ACH) payment. Before making an ACH payment make sure that your banking institution accepts electronic transactions. Also, be careful when entering your banking information, errors may not be identified until verified with your financial institution. If you enter the account number incorrectly, your transaction will be returned. Returned transactions are subject to a $25 returned item fee.
How to Make a Credit Card Payment
To pay by credit card, the student or authorized user will need to enter the following required information: Name on card, card type, card account number, card expiration date, and card security code located on the back of the card; the billing address of the credit card, email address, and phone number. They will then need to select Continue to proceed to the next step.
At this point the student or authorized user will verify the payment and credit card information. They will be directed to read and agree to the Terms and Conditions. They will then need to select Continue to process the payment.
Viewing the Credit Card Payment
A credit card payment will not be listed in ePayment immediately after the payment has been submitted. The student or authorized user will need to log out of and back into ePayment in order for the credit card payment to be reflected in ePayment.
How to Make an Electronic Check (ACH) Payment
When a student or authorized user submits an Electronic Check (ACH) payment through ePayment they will need to enter the following required information: the (1) Account Type, (2) ABA Routing Number, (3) Account Number, (4) Confirm Account Number and (5) Name On Account. They will have the option to (6) Save payment method for future use and (7) Save Payment Method As (a name for this payment method). An Electronic Check (ACH) payment will show up on the student’s account as soon as the payment is submitted.
How to Make a Partial Payment
To pay an amount other than the Balance listed in ePayment, the student or authorized user will need to select Make a Payment once or twice until they are located on the Amount page. They can then select either the Current account balance or Amount due and then enter the amount they wish to pay in the box to the far right of the page.
After the new amount has been entered in the payment box, they should click on Continue. The Payment amount should now be the new amount and not the full balance listed in ePayment.Additional Instructions on How to Change the Payment Amount in ePayment
Adding Authorized Users
Students may allow parents and other individuals to access the ePayment system in order to view their account activity and/or make payments. This is done by selecting the Authorized User tab and selecting Add Authorized User. To update or delete existing users, select Current Authorized Users and select Edit or Delete under Action on the far right.
Upon selecting Add Authorized User, the student will be prompted to add the authorized user’s email address and indicate whether or not that individual should be able to view the student’s payment history and account activity. Once that information has been updated the student will need to select Continue. The student is then prompted to review the electronic agreement authorizing the person to access their account. After the student checks I Agree and clicks on Continue, the authorized user will be sent an email indicating the password to be used to access the ePayment system.
Note: Adding an authorized user is your written consent that an individual may view your account information and make payments on your behalf. Please note that authorized users DO NOT have access to your stored payment methods, academic records, or other personal information.
Additional Payment Options for Student Account Balances
Cash, check and money order payments may be made in person at the Student Accounts Office located in room 003 of Ramsey Library (in the OneStop office).
Checks and money order payments should be made payable to the University of North Carolina at Asheville and it should include the student’s name and ID number.
Checks and money orders may also be mailed to the following address:
University of North Carolina at Asheville
Student Accounts Office, CPO 1565
One University Heights
Asheville, NC 28804
If you would like to request a payment deferment, please complete the Fall 2019 Payment Deferment Request Application. You will need to be logged into your UNCA email account in order to complete the form.
Monthly Payment Plan Option
Tuition Management Systems
UNC Asheville offers a monthly payment plan option through Tuition Management Systems (TMS) for both the fall and spring semesters. Due to the short duration, payment plans are not available for summer terms.
Any student may take advantage of a monthly payment plan through TMS. You may contact TMS at www.afford.com/unca or by calling 1.800.722.4867 to set up a payment plan. Students can enroll in the payment plan for the fall semester as early as July 1. Students can enroll in the payment plan for the spring semester beginning November 20.
Important facts regarding TMS Payment Plans:
- Students will still receive bills from the Student Accounts Office even if they have a payment plan with TMS. These bills are for the student to review their UNC Asheville student account activity and verify that the TMS budget is sufficient to satisfy their balance due.
- The TMS payment plan is offered as a service to students. The University reserves all rights regarding this service.
- Payments made through TMS are applied to the students’ UNC Asheville student account weekly.
- Adjustments made to the student’s UNC Asheville account will not automatically update their TMS payment plan. If a student receives additional scholarships or charges, it is the student’s responsibility to adjust their TMS budget/payment plan.
- If a student’s TMS payment plan becomes delinquent or if it is not sufficient to satisfy their student account balance, a hold may be placed on their account preventing them from pre-registering for an upcoming semester or receiving their transcripts. The University has the right to cancel the student’s current plan and to prevent the student from participating in the plan in the future.
Setup a Monthly Payment Plan Contact
Tuition Management Systems: www.afford.com/unca, 1.800.722.4867