THE UNIVERSITY OF NORTH CAROLINA AT ASHEVILLE
POLICY AND PROCEDURES MANUAL
No. 50
Date: March 1994
Page: of 5
Approval:
SUBJECT: University Response to a Student Death
The University of North Carolina at Asheville provides a safe
and positive environment for all students. When tragedy does
occur, the University responds in a sensitive and sympathetic
manner. The death of a student impacts the entire University
community. These guidelines are established to provide an
orderly, effective, and caring response.
I. Student Death Off Campus
A. Response to any death occurring off campus will be
handled initially by the local police agency and/or the
hospital involved. It is the responsibility of these
agencies to notify the next of kin.
B. If the death occurs in Asheville or Buncombe County,
UNCA Public Safety may be notified by that agency. In
the event another campus official is informed of the
student's death, the official should contact Public
Safety and/or their respective Vice Chancellor. This
Vice Chancellor will then be responsible for notifying
other vice chancellors and the Chancellor.
C. If a death occurs during a field trip, the University
staff member accompanying the trip should immediately
contact local emergency services and/or the local law
enforcement agency. The following should also be
contacted:
1. Appropriate Vice Chancellor or Department Head. If
the appropriate Vice Chancellor or Department Head
cannot be reached then the university staff member
should contact any Vice Chancellor or the
Chancellor.
2. UNCA Public Safety
D. Notification of Appropriate Campus Officials
1. Public Safety will notify the following campus
officials:
a. The Vice Chancellor for Student Affairs, who
will contact the Chancellor and others when
appropriate.
b. The Director of Public Safety
2. The Vice Chancellor for Student Affairs will be
responsible for contacting other appropriate campus
personnel and coordinating follow-up activities.
These activities include:
a. Contacting the family to express condolences.
Information concerning the appropriate person
to contact (parent, spouse, or guardian) can be
obtained from the Registrar. Appropriate
family members (parents, in most instances)
will be provided with the name and telephone
number of a campus official with whom they can
discuss the situation.
b. Contacting Enrollment Services to withdraw the
student from classes and to stop any billing
process to the family or student.
c. Consulting with Housing and Residence Life (if
a student lived on campus) to outline a plan of
action to (a) cooperate with the family in
removing the student's possessions from his/her
room/apartment, (b) contact roommates, Resident
Assistants and other concerned parties, and (c)
evaluate the need for supportive services for
those affected by the death.
d. Informing the Counseling Center and Health
Center to prepare them for any problems the
death may cause for other students or staff.
E. Media Involvement
1. The Office of Public Information will be
responsible for collecting and disseminating
information to the media. All requests for
information should be directed to this office. It
is important that Public Safety and Student Affairs
work closely with this office to maintain the
accuracy of the information disseminated.
2. When a student death occurs on University premises
or at events under University control, it is
important no person involved in the University
response speculate as to the cause of death or make
statements assigning responsibility for the cause
of death to any individual or group. Requests for
such information by the media or others should note
the University (and/or other agencies) will
promptly conduct a thorough investigation to
determine the cause and circumstances of the death.
F. Follow-Up
After the death of a student, campus support services
should be available to those individuals affected by
the death.
1. Family members may want to talk with faculty,
staff, or students concerning the death. At the
discretion of the Vice Chancellor for Student
Affairs, someone from Student Affairs or other
areas of the University who is familiar with the
situation may be assigned as a contact person to
assist them with their concerns. If the student
lived in the residence halls, a member of the
Housing and Residence Life staff may facilitate
this process. It is important that the staff
member assigned to assist the family be supportive
of the family's needs while also protecting the
needs of the students and staff.
2. Friends, classmates, and faculty may need
assistance in dealing with their reactions to the
death. The Counseling Center will offer short-term
services to any individual or group that can be
identified as being affected by the death.
II. Student Death in the Residence Halls
A. The residence hall staff member immediately involved
will call Public Safety (6710) or 911 and describe the
situation. If the staff member is a Resident
Assistant, he/she should then contact the Resident
Director on duty who will come to the scene of the
emergency. The Resident Director will contact the
Central Staff (Director or Assistant Director).
1. Caution must be taken not to disturb the scene
until the circumstances of the death have been
determined. Access to the scene should be
restricted.
2. If the death is discovered by a Public Safety
officer or if Public Safety is the first office
contacted, the officer involved should notify the
Resident Director on duty or the Housing Director
or (Assistant Director).
B. Public Safety will contact the appropriate emergency
medical service to pronounce the death and transport
the body and will seal the room and investigate the
circumstances of the death.
C. Notification of Appropriate University Officials will
follow the steps outlines in Section I. D.1. with these
additional steps:
1. Housing and Residence Life Central Staff will
consult with the Vice Chancellor for Student
Affairs to determine whether he/she should come to
the campus site.
2. The Housing and Residence Life staff member closest
to the situation (unless someone else has been
designated) will consult with the police agency
assuming jurisdic-tion on notification of next of
kin. This individual is responsible to assure that
notification of next of kin happens as soon as
practicable. If it is decided it is not practical
for the staff member to call the next of kin in
person, the police agency which does make
notification will have the name and telephone
number of a campus official with whom they can
discuss the situation. In addition, the police
agency making the notification will be requested to
confirm notification with this campus official and
to inform who was notified.
3. The Counseling Center counselor on call will be
contacted by Housing and Residence Life, if the
situation warrants it, and will come to campus if
there are distressed students who need immediate
attention. Friends, roommates, or observers of the
incident, may experience extreme emotional
reactions and need to talk with someone. If the
counselor on call is not contacted, Housing and
Residence Life will contact the Director of the
Counseling Center as soon as the Counseling Center
opens on the next working day.
4. The Health Center will be contacted by Housing and
Residence Life in order to deal with students
exhibiting symptoms or making somatic complaints
related to the death.
5. If the roommate is not present at the time of the
discovery, the Resident Director and Resident
Assistant will try to locate the roommate and
inform him/her of the death. If the roommate
cannot be immediately contacted, the Resident
Director should be present as soon as the roommate
returns to the building and make arrangements for
the roommate to move to another room if necessary.
6. The Vice Chancellor for Student Affairs Office will
contact Enrollment Services to withdraw the student
from classes and to stop any billing process or
routine student communication to the family.
D. Follow-Up
Procedure in Section I.F. will be followed with special
emphasis on Housing and Residence Life and the
Counseling Center working together to identify persons
who need assistance in dealing with the death. Special
emphasis will also be placed on continually updating
the Public Information Office.
When the property of the deceased student is removed
from his/her room or apartment, the Resident Director
and roommate(s) if appropriate should be present during
this process to assist the family and to help identify
the student's property. This action should be
coordinated with the Housing and Residence Life Office
and Public Safety prior to removing any property.
III. On-Campus Death of Student Outside the Residence Halls
A. If a student death occurs on campus but outside the
residence halls, Public Safety should be immediately
notified. Public Safety will contact the appropriate
emergency medical service to pronounce the death and
transport the body.
1. If the student lived on campus, appropriate
notification and follow-up procedures should be
followed according to Sections I.D.l., I.E., I.F.,
II.C., and II.D.
2. If the student lived off campus, appropriate
notification and follow-up procedures should be
followed according to Sections I.D., I.E., and I.F.
Return to the UNCA Policies and Procedures page
Last modified: 03 December 1999
Comments to: arthomas@unca.edu