THE UNIVERSITY OF NORTH CAROLINA AT ASHEVILLE
             POLICIES AND PROCEDURES MANUAL
     
                                              No.         41      
                                              Date          2/98
                                              Page           of  2     
                                              Approved            
     
     
     Subject:  Emergency Response
     
     It is the purpose of this policy to establish a consistent procedure for all employees
     and students to follow in the event of any emergency, especially medical and fire
     responses, at UNCA.  This policy will detail what pertinent departments must be
     notified and their responsibilities as they pertain to the specific emergency situation.
     
     The City of Asheville and Buncombe County have installed a city and county wide
     "911" emergency telephone number to request any emergency service.
     
     If an emergency should arise on campus:
     
          (1)  dial "9-911" to report the situation; and
          (2)  contact Public Safety Department at extension 6710.
     
     If for any reason the person reporting the incident cannot contact the Public Safety
     Department, he/she is responsible to (1) meet responding agency at the main campus
     entrance at University Heights and Edgewood Road, and (2) contact Safety Office.
     
     Public Safety Department:  Extension:  6710
     
     Public Safety should be contacted in all emergency situations.  This is the only
     department at UNCA which operates twenty-four hours a day.  Public Safety will
     coordinate directions and be responsible for the following information:
     
     1.   Meet emergency personnel at the main campus entrance, University Heights and
            Edgewood Road, and direct them to the scene; 
     
     2.   Provide crowd control should the situation warrant it;
     
     3.   Contact the Safety Office;
     
     4.   Contact Health Services (for life-threatening medical emergencies only); and
     
     5.   Contact the campus receptionist in Phillips Hall.
     
     Safety Office:  Extension:  6564
     
     The Safety Office must be contacted for any emergency situation.  This position can
     assist and coordinate activities between all pertinent departments on campus, in
     addition to outside agencies.  Because of certain legal and regulatory responsibilities
     this position is responsible because emergency situations invariably result in certain
     notifications and forms that must be completed and submitted to the appropriate
     agencies.  Clean up activities must be scheduled in some cases.  In all situations, an
     investigation must be performed to determine the cause and recommend corrective
     actions to be taken to eliminate the reoccurrence of a similar emergency.  It is also
     the Safety Office's responsibility to document statements provided by witnesses and
     work with the Western Carolina Attorney General's office in the event of a liability
     suit.
     
     
     Health Services:  Extension:  6668, 6520
     
     Health Services is the closest medical help available for people on the campus of
     UNCA.  The primary goal of the health center is to provide medical attention to
     students, however, the competent medical staff can provide critical medical attention
     to victims within minutes of a life-threatening emergency.  It is important that
     medical attention be provided promptly and by qualified professionals.  For nonlife-threatening situations, refer to Policy No. 40.
     
     Campus Receptionist:  Extension:  6600
     
     A genuine concern for campus activities in addition to human curiosity can lead
     many people to ask "What is happening?" or "Why is this fire truck on campus?" 
     However, many times these questions may be answered by people who are not
     informed or by those who are only speculating.  In any emergency situation it is
     important that concerned employees be given the correct information.  In many ways,
     the campus receptionist is the heart of this information.  This position can also act as
     a back up in coordinating activities with outside agencies should the Public Safety
     Department need additional assistance.
     
     Press Releases:
     
     In the event local news media reporters should arrive on the campus of UNCA
     seeking information concerning emergency situations - direct all inquiries to the
     Chancellor or designated representative in the Chancellor's absence.