THE UNIVERSITY OF NORTH CAROLINA AT ASHEVILLE
                  POLICIES AND PROCEDURES MANUAL

                                             No.               13     
                                             Date          2-1-76     
                                             Page            of   2   
                                             Approved     WHP    

Subject:  Student Collections

It is the policy of the State that all student accounts are due and payable on or before registration
day and must be paid in full prior to the close of the period for which the student has registered. 
An account which remains unpaid after the close of such period is delinquent; and no grades,
transcript of credits, or diploma may be issued by the institution to or for such student until the
delinquent account is paid in full.

No student will be allowed to register or to preregister for a term or semester if any balance is due
on a previous period unless written permission is obtained from the Vice Chancellor for Financial
Affairs or higher authority.  Such permission will be considered only in extraordinary
circumstances; lack of funds by the student cannot in itself be considered extraordinary.

Students who are not able to pay the full amount due for a semester at registration time may be
allowed to pay 50% of their charges in order to complete the registration process and to attend
class and to sign the necessary agreements that the 50% balance will be paid before the second
term of the semester begins.  Students who have been granted this privilege of a 50% payment
cannot pick up Term II cards or attend Term II classes until the entire obligation has been
satisfied.  If the student has no Term II classes the balance of the obligation must be satisfied on
or before the Term II schedule adjustment day.  This permission is not automatic but represents
the most extended payment schedule the institution will allow to students having good credit
experience with the Cashier's Office.  This permission must be obtained in writing from the
Director of Accounting.

No extension of credit will be allowed to a part-time student whose total bill is $60 or less.  Part-
time students owing in excess of this amount may be permitted to pay 50% to register with the
balance to be paid within 30 days.  This permission is not automatic but represents the most
extended payment schedule the institution will allow to students having good credit experience
with the Cashier's Office.  This permission must be obtained in writing from the Director of
Accounting.

Returning veterans are subject to the same conditions as other students except that "first-time
enrolled" veterans will be allowed to register and attend class upon payment of $50 provided the
student has received written verification from the Registrar's Office that he/she is certified as
being eligible for veteran's benefits and further provided that the student agrees to endorse the
veteran checks over to the institution to be applied to his/her bill until such time as the bill has
been satisfied in full.  In any event, the entire obligation must be satisfied before the student will
be allowed to preregister or register for a subsequent semester.

All financial aid awards will be considered by the Cashier's Office at the time of registration
provided official notification has been received from the Student  Financial Aid Office.

                Procedure for Delinquent Accounts

An account which has not been paid in full by the end of the registration period is considered a
delinquent account.  The Business Office will make every effort to collect the account by billing
and/or otherwise notifying the student of the balance and by refusing the student the privilege of
subsequent registration.

The Cashier's Office will invoice the student twice (once at the end of 60 days and again at the
end of 120 days) and will then send the student a letter stating that the account is to be turned
over to the Attorney General for collection.

Thirty days after this letter, the account will be turned over to the Attorney General's Office
and/or to the institution's collection agency for further collection efforts.