Employee Assistance
Program
A
Confidential Service to Management and Employees
Employee
Assistance Network
Doctor's Park, suite 3C
417 Biltmore Avenue
Asheville, NC 28801
(828) 252-5725
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What
is an EAP?
Why
an EAP?
What
kind of problems?
Who
can use the EAP?
Is
it confidential?
What
happens when I go to the Employee Assistance Program?
How
much does it cost?
Why
wait?
How
do I use the EAP?
What
is an EAP?
It
is a program that provides confidential and professional assistance to help
resolve problems that are affecting you or your family.
Why
an EAP?
All
of us have problems from time to time. When a personal problem makes life
difficult, it can also lead to difficulties at work. The EAP is designed to help
employees before their personal problems become work problems.
What
kind of problems?
-
Stress
-
Tension
-
Family
-
Work
-
Alcohol
-
Depression
-
Financial
Pressures
-
Sleep
Difficulties
-
And
others...
Who
can use the EAP?
Employees
and their families (immediate members of the household) can use the EAP on a
self-referral basis. Employees may also be referred by their supervisors when
personal problems affect job performance.
Is
it confidential?
YES
- Confidentiality is a vital part of your EAP. Your employer will not know that
you have requested assistance without your permission. No records related to
counseling will be placed in your personnel file, nor will promotion or transfer
opportunities be affected if you use the program.
What
happens when I go to the Employee Assistance Program?
You
talk with a certified, licensed professional about your problems. After careful
consideration, you and the counselor will establish a plan for further
assistance. Sometimes knowing where to turn for help can be difficult, but
through the Employee Assistance Program, experienced professionals are available
to help you or members of your family with a variety of concerns. When you
understand your problems and the resources available, you decide if you want
help. The decision is yours.
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How
much does it cost?
Your
employer has prepaid the cost of the initial evaluation and brief counseling
session(s). If further counseling is recommended, additional costs are the
responsibility of the employee, but will usually be covered by your health plan.
Why
wait?
The
best time to seek help for a problem is before it begins to affect your
well-being at home or on the job.
How
do I use the EAP?
If
you or members of your family are experiencing family, emotional or other
problems, please call the Employee Assistance Network to make an appointment
with one of the qualified professionals from Monday through Friday 8:00 a.m. -
5:00 p.m. The EAN has offices in Asheville, Hendersonville, Waynesville,
Sylva and Franklin. In the Asheville area call 252-5725; in the Hendersonville
area call 697-2953. All other locations throughout North America, use our
toll free number: 1-800-454-1477
For
more information about Employee Assistance
Network, please email or call Buffy
Bagwell
at 232-5114.
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