UNC Asheville Office of Residential Education and Housing Operations Resident Student Opinion Survey 2007-2008
Please enter your UNC Asheville email address:
Please enter your Student ID number: (Note: This survey is anonymous. The above information is simply to assure you are a UNC Asheville student and WILL NOT be used to match your identity to your answers.)
I. Background Information For questions 1-5 please select your response to a particular question. Answer all questions listed and select only one answer for each question. If you have any additional comments for a particular question, please include them in the space provided at the end of the survey.
1. Gender: ---Select One--- Male Female
2. Race (optional): ---Select One--- American Indian Asian African American Caucasian Hispanic Multi-Ethnic Other I prefer not to answer
3. In which residence hall do you presently live? ---Select One--- Founders Mills South Ridge West Ridge Governors Hall Double Governors Hall Single Ashe Hoey Moore Scott
4. Did you request to live in the hall where you currently reside? ---Select One--- Yes No
5. What is your current Academic classification? ---Select One--- Freshman (0-29 hours) Sophomore (30-59 hours) Junior (60-89 hours) Senior (90+ hours) Graduate Student Other
II. Residence Hall Quality of Life
How satisfied were you with the QUALITY of each of the following? If you were particularly satisfied or dissatisfied with an issue, please tell us why in the space provided.
6. The cost of your residence hall room ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
7. The furnishings in your room ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
8. The furnishings in the residence hall public areas ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
9. The adequacy of study facilities in your residence hall ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
10. The room assignment process ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
11. The visitation/overnight guest policy ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
12. The roommate you were assigned? ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
13. The security procedures in your residence hall ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
14. The maintenance in your residence hall ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
15. The housekeeping within your residence hall ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
16. The relationship between residents and housekeeping staff ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
17. The relationship between residents and maintenance staff ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
18. The noise level on your hall ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
19. The performance of your RA ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
20. The quality of educational, social, and other programs implemented by your RA ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
21. The performance of your Community Director ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
22. The visibility of your Community Director ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
23. The quality of Study Breaks ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
24. Living in the residence halls ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
25. The quality of Residential Education programs (Exam Breakfast, BINGO, etc) ---Select One--- Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't know/Did not use
Comments:
III. General Residential Education, Housing Operations and Dining Questions
For questions 26-59, please choose the answer that best describes your response to each question. Please choose only one answer. Note: NA = Not Applicable.
26. Did you reapply for housing at UNC Asheville for the Fall of 2008? ---Select One--- Yes No NA
27. Did you request to live with your current roommate? ---Select One--- Yes No NA
28. Are you satisfied with the general appearance of the interior of your residence hall? ---Select One--- Yes No NA
29. Are you satisfied with the general appearance of the exterior and landscaping outside of your building? ---Select One--- Yes No NA
30. Is the laundry room satisfactory in your area? ---Select One--- Yes No NA
31. Is the OneCard equipment maintained? ---Select One--- Yes No NA
32. Are the laundry machines in your area properly maintained? ---Select One--- Yes No NA
33. Do you have an adequate variety of vending machines in your residence hall? ---Select One--- Yes No NA
34. Do you feel your maintenance requests are handled promptly? ---Select One--- Yes No NA
35. Do you use available public study lounges in your building? ---Select One--- Yes No NA
36. Are the pest (bug) control efforts satisfactory in your hall? ---Select One--- Yes No NA
37. Are you aware that the Housing Contract you signed during check-in is a legally binding contract for the entire school year? ---Select One--- Yes No NA
38. Are you satisfied with the mail service on campus? ---Select One--- Yes No NA
39. Are you aware that if you damage any University property you will have to pay for the damages? ---Select One--- Yes No NA
40. Are you aware that if your personal property is lost, damaged or stolen, the University is not liable or responsible? ---Select One--- Yes No NA
41. Do you feel the fire evacuation procedure is satisfactory in your hall? ---Select One--- Yes No NA
42. Do you use the residence hall computer labs? ---Select One--- Yes No NA
43. Do you use the kitchen facilities in West Ridge, South Ridge, Governors Hall or Mills? ---Select One--- Yes No NA
44. Are you satisfied with the quality and variety of the food in the dining hall? ---Select One--- Yes No NA
45. Do you take advantage of the extended dining hall hours? ---Select One--- Yes No NA
46. Are you satisfied with the value of the meal plan? ---Select One--- Yes No NA
47. Do you participate in special events in the dining hall? ---Select One--- Yes No NA
48. Are you satisfied with the service provided by dining hall staff? ---Select One--- Yes No NA
49. Would you support the exterior doors of your building being locked 24-hours a day if we had card access? ---Select One--- Yes No NA
50. Do you use the telephone service provided in your room? ---Select One--- Yes No NA
51. Are you satisfied with the cable television service in your room? ---Select One--- Yes No NA
52. Are you satisfied with the internet service in your room? ---Select One--- Yes No NA
53. When you come to the Office of Residential Education and Housing Operations are you served promptly and courteously? ---Select One--- Yes No NA
54. Are your opportunities to interact with people enhanced through living in the residence halls? ---Select One--- Yes No NA
55. Do you feel there is a sense of community on your floor or in your building? ---Select One--- Yes No NA
56. Do you feel the efforts to match roommates through the roommate questionnaire are important and worthwhile? ---Select One--- Yes No NA
57. Do you think that residence hall regulations are consistently enforced by residential education staff members? ---Select One--- Yes No NA
58. Has your RA made an effort to get to know you? ---Select One--- Yes No NA
59. Is it easy to communicate with your RA when you have a problem? ---Select One--- Yes No NA
Comments
60. On a scale of 1 to 10 (1 being least and 10 being most) please rank the following social programs developed by the Residential Education Staff according to how enjoyable they were to you
Study Breaks ---Select One--- 1 2 3 4 5 6 7 8 9 10 Exam Breakfast ---Select One--- 1 2 3 4 5 6 7 8 9 10
BINGO ---Select One--- 1 2 3 4 5 6 7 8 9 10 Super Bowl Party ---Select One--- 1 2 3 4 5 6 7 8 9 10
Exam Bags ---Select One--- 1 2 3 4 5 6 7 8 9 10 Video Lending Library ---Select One--- 1 2 3 4 5 6 7 8 9 10
Is there a program you would have liked to see?
For questions 61-66 please choose all answers that apply to the question being asked.
61. Please select the procedures below for which you have a good understanding. (Use Ctrl to select multiple answers)
Room change/roommate change Reporting maintenance problems Signing in an overnight guest Room Sign-Up Meal Plan Change Residence Hall Check-Out
62. Which of the following mechanical systems do you think need to be improved or upgraded? (Use Ctrl to select multiple answers)
Heating Plumbing Hot Water Lighting Fire Alarm System Air Conditioning Elevators
63. Smoking preference is our top priority in pairing roommates. After that, please pick the top three factors we should consider when pairing roommates.
1. ---Select One--- Political Views Alcohol Use Athletic Interest Interest in Religion Classification (Freshman, Sophomore, etc) Schedule (sleep, study, etc) Music Preference Conservative/Liberal Lifestyle Neatness
2. ---Select One--- Political Views Alcohol Use Athletic Interest Interest in Religion Classification (Freshman, Sophomore, etc) Schedule (sleep, study, etc) Music Preference Conservative/Liberal Lifestyle Neatness
3. ---Select One--- Political Views Alcohol Use Athletic Interest Interest in Religion Classification (Freshman, Sophomore, etc) Schedule (sleep, study, etc) Music Preference Conservative/Liberal Lifestyle Neatness
64. With what aspects of living in the residence halls are you most satisfied? Order your answers with number 1 representing the item that offers the most satisfaction.
1.
2.
3.
4.
65. With what aspects of living in the residence halls are you most dissatisfied? Order your answers with 1 representing the item that offers the least satisfaction.
66. Which of the following communication methods are the most effective? (Use Ctrl to select multiple answers)
Campus Email Address Door Flyers Posters on Bulletin Boards Information in Campus Mailbox Other
If you chose "other", please describe below:
Thank you for completing this survey! Please contact our office at reslife@unca.edu if you have any additional comments or suggestions.