Our Mission:
The Office of Housing Operations strives to provide
every residential student with a safe, clean, and
comfortable living and learning environment. We
maximize the enjoyment of living and the excitement of
learning here at UNC Asheville through our staff, our
facilities, our amenities, and our service. Our desire
is that each student as an individual and all students
as a community will truly be able to call their
residence halls at UNC Asheville a home away from home.
U.S. Mail is delivered to student mailboxes by 4:30 PM
Monday through Friday. Each residence hall has its
own mail area where your mail is accessed by combination
lock or key. For convenience, out-going mail boxes
are available in each residence hall mail area except
Governors Hall.
Packages sent through the U.S. Postal Service are
delivered in the morning with the mail, while packages
shipped via UPS, Federal Express, or any other overnight
service are delivered around 2:00 PM daily.
A yellow package slip is placed in your mailbox to
notify you that a package has been delivered for you.
It is important that you take this slip and your
photo ID with you to the Student Mail Services in
the lobby area of Founders Hall between the hours of
8:00 AM and 5:00 PM. Your campus mailing address:
(Your Name)
(Your Residence hall, Room #, & Letter)
UNC Asheville
One University Heights
Asheville, NC 28804
If you have questions or comments regarding mail service
in our residence halls, contact the Student Mail
Services office at (828) 250-2378 or
send us a message.
Sending Mass Mailings through
Residential Mail
Housing Operations
Student Mail Services can accommodate mass mailing
requests related to UNC Asheville business for
resident students. These must be approved by the
Dean of Students, or, Directors of Residential
Education and Housing Operations. Please contact
Pamela Gosnell at (828) 232-5034 or e-mail
Pam Gosnell
a week in advance when possible. Deliveries can be
scheduled Tuesday through Friday. We will need 1,200
unaddressed copies delivered to Founders Hall, Room
237, two week days before desired distribution.
-
Think at least a
week ahead of time to begin the mass mailing
process.
-
Have the mailer
pre-approved by one of the following people: (1)
Melanie
Rhodarmer,
Director of
Residential Education,
(2) Jackie
McHargue,
Dean of Students
or (3)
Vollie Barnwell,
Director of
Housing Operations.
-
Contact
Pamela
Gosnell seven days before desired
distribution to schedule the mailing.
-
Make sure you have
1,200 unaddressed copies delivered to Founders
Hall, Room 237 two days before desired
distribution.
Computer Labs in the Residence Halls
Computer labs are located in Founders, West Ridge, South Ridge,
Mills and one wing of the second floor of Governors Hall.
Computer labs are available 24 hours a day for use by
resident students. Food and drink are not allowed in the
labs. Students found violating this policy will be subject
to disciplinary action. Lab hours may be restricted based
on treatment of labs and equipment. Students must
supply their own paper for lab printers.
Laundry and Vending Services
Washers, dryers and snack machines are available for resident
students in all residence halls.
Coming soon to our laundry rooms: Laundry View! Check out their
website:
laundryview.com
Refunds for
malfunctioning laundry machines are available at the Student
Mail Services office in the lobby of Founders Hall, Monday
through Friday form 8:00 AM to 5:00 PM.
In the event of a vending machine malfunction, refunds may be
obtained at the UNCA
Bookstore. There are change machines available in the
Governors Village (Vance Lobby), Founders, Mills 1st floor, and West Ridge.
In the event of a change machine malfunction, please contact the
Maintenance Hotline as
soon as possible.
Cable television is available in all residence hall rooms.
The basic cable charge is included in your room rate.
Students wishing to obtain additional channels (HBO, Showtime,
etc) need to contact Charter Communications directly at
(800)955-7766.
Problems with your television
service? Email the
Maintenance Hotline ASAP. Please include a complete
and accurate description of the problem in your email along with
your name, residence hall, room number and best telephone number
to reach you (cell phone). Housing Operations
staff will contact Charter Communications on your behalf and
make arrangements for a service call. If you are not in
your room when the service person arrives, Housing Operations
staff will escort the service person into your room and wait
while the work is completed.
Room Cancellation Requests
TERMS OF THE HOUSING
CONTRACT & CANCELLATION REQUESTS:
To help with
your planning, we are reminding current resident
students and their parents of the terms of the year-long
housing contract.
Please be
aware the UNC Asheville housing contract states: “The
term of this contract is for one academic year
consisting of two semesters, from the first day of fall
semester to the last day of spring semester, or for an
alternate period beginning sometime after fall semester
begins and terminating at the end of spring semester.”
Some off-campus housing businesses may aggressively
solicit students to break their year-long housing
contracts and move into off-campus housing.
The UNC
Asheville housing contract has no provision for resident
students moving off campus mid-year, with the exception
of a few valid reasons, and documentation must be
provided. These reasons include:
-
The
student is required to move from the
Asheville/Buncombe County area while student
teaching or involved in other field work (includes
internship and Study Abroad program).
-
The
student graduates, withdraws or transfers from UNC
Asheville.
-
There
are medical reasons approved by the Director of
Student Health Services.
-
The
student is academically ineligible to return to UNC
Asheville
-
The
student is getting married prior to or during spring
semester.
If you will not be
returning to the residence halls next semester based on
one of the above reasons, please print
this form and return the
form, with any necessary supporting documentation to the
Office of Residential Education and Housing Operations
in Governors Hall by 4:00 PM on Monday, December 1, 2009. By doing so, you will officially
cancel your room assignment for spring semester.
-
If you are approved to
cancel for a valid reason but do not return this
form by December 1, 2009 you will automatically
forfeit your housing deposit.
-
If
you are not approved to cancel for a valid
reason and move out of your residence hall room, you
may be billed for your room and meal plan for
spring semester 2009.
-
If you have questions
about room cancellation, please call (828) 251-6700 or
e-mail reslife@unca.edu.
Vollie Barnwell
Director of Housing Operations
270 Governors Hall, CPO # 9000
One University Heights
Asheville, NC 28804-8521
T 828 | 251-6700
F 828 | 232-5051
vbarnwell@unca.edu
