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F.A.Q.
(Frequently Asked Questions)
Below are
the most frequently asked questions by both prospective and
current students. If you can't find an answer below, feel free
to
contact us and we'll be glad to answer any questions or
concerns you have.
Click on the
question below to get to the answer:
How much does it cost to live on campus?
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We
offer several different living choices that vary in
price. For more information about the residence halls,
please click
HERE. Campus Dining Services provides flexible meal
plans and a variety of high quality dining options for
the UNC Asheville community. Resident students are
required to purchase a meal plan that offers a wide
selection of foods to accommodate many dietary needs and
preferences. Every meal plan includes a munch money
credit that students may use at the food court area in
Highsmith University Union or at Cafe Ramsey (an
atrium-like area off the library lobby). There are no
meal plan exemptions. Students have an opportunity to
change their meal plans during the first week of classes
each semester.
Meal
Plan $ 1430 (approximate)
For more information on meal plans,
visit the UNCA
Dining Services web site.
2008-2009 Residence Hall Rates (approximate per
semester):
Founders Hall $1880
South Ridge $1880
West Ridge $1880
Mills Hall $1880
Governors Village $1960
Governors Hall Double $1880
Governor Hall Single $2560
How many
people live on campus?
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About 1200 students live on-campus. Students live in
groups of 25-45 students with one or two student staff
members (Resident Assistants) assigned as resource
persons who live on each hall.
Are there special
living options?
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We
offer several unique living accommodations. South Ridge
is a wellness community. All residence halls are
smoke-free, except for designated rooms in Founders,
Mills and Governors Village. Additionally, 24 hour quiet
floors and handicap-accessible rooms are also available.
The
Office of Residential Education and Housing Operations is committed to
providing a residence hall environment that responds to
the varied needs and interests of the students and the
university. Several living options have been provided
for the current school year and others are being planned
for the future.
Quiet Floors
Quiet floors are designated within each of the residence
halls to provide students with the environment they need
for academic achievement. Other quiet halls may be
assigned as needed. Quiet hours are observed at all
times on these floors with the exception of Monday
through Thursday from 4-7 p.m. and Fridays and Saturdays
from noon-midnight.
These quiet hours
are strictly enforced. Courtesy hours are 24 hours per
day. Students who do not request a specific room, may be
assigned to a quiet floor space. Only the Housing Office
has the authority to designate halls as quiet and
non-quiet.
Single-Sex/Coed Housing
Founders, Mills, South Ridge, West Ridge and Governors
Halls offer a choice of living on a single-sex or coed
floor. Governors Village offers single-sex or coed
buildings. A room or suite can only be occupied by the
same sex. No cohabitation is allowed in the residence
halls. Currently, we are unable to offer married-student
housing.
Substance-Free Housing
South Ridge offers convenient, comfortable
accommodations in a smoke- and alcohol-free environment.
This means that students must refrain from the use of
tobacco products and alcoholic beverages anywhere in
South Ridge, including their own rooms. This is a not a
room-to-room option. The entire residence hall has been
designated substance-free. Residence halls are
smoke-free, except for designated rooms in Founders,
Mills and Governors Village.
Are single rooms
available?
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Yes,
but normally the single rooms are filled by the
returning students. This is for two reasons: First,
there are a limited number of single rooms. Secondly, we
feel it is important that new students live for the
first semester in an environment more conducive to
meeting people and making friends.
How are roommates
paired together?
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An
on-line questionnaire is available to incoming students
to gather information used in pairing roommates. Rarely
are any two questionnaires exactly the same, but we look
at student preferences and space available to place
students with other students who have things in common.
For example, you will not be placed with a student who
reports he/she smokes if you do not smoke and prefer a
roommate who does not smoke.
What if I don't like my
roommate?
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There is a room change period two weeks after classes
begin each semester. During this time, students may
request to move anywhere for any reason. In many
situations, students move not because they dislike their
roommate(s), but because they have decided they want to
live in a different area or have made a new friend with
whom they would like to live.
How will I know about the
residence hall procedures, policies and services?
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The
majority of the residence hall procedures, policies and
services are covered in the
Residents' Handbook.
Also, at the beginning of Orientation, every RA meets
with the students on his/her floor and outlines the most
important policies. These can also be found on this web
site in our
policies and
procedures and
housing operations sections, respectively.
What sort of utilities/services
are provided in the residence halls?
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Telephone Service, Cable Television,
Computer Services,
Mail Services,
Housekeeping & Maintenance
Telephone service
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Local telephone service, including a voice mailbox for each student,
is included in the cost of the residence hall room.
If you have any questions about the residence hall phone
service or need to report problems with your phone
service, please call University Telecommunications at
232-4995, Monday-Friday, 8 a.m.-5 p.m. Nights or
weekends, dial 251-6249.
Cable Television
-
Cable television is available in all residence hall rooms. The basic
cable charge is included in your room rate. Students
wishing to obtain additional channels (HBO, Showtime,
etc.) need to contact Charter Communications directly at
1-800-955-7766.
Problems with your television service? Email the
Maintenance Hotline.
Housing staff
will contact Charter Communications on your behalf and
make arrangements for a service call. If you are not in
your room when the service person arrives, Housing staff
will escort the service person into your room and wait
while the work is completed.
Computer Services
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Computer labs are located in Founders, West Ridge and South
Ridge, Mills and one on each wing of
the second floor of
Governors Hall. Computer labs are available 24 hours a
day for use by resident students.
Food and drink are not allowed in the labs. Students
found violating this policy will be subject to
disciplinary action. Lab hours may be restricted based
on treatment of labs and equipment. Students must supply
their own paper for lab printers.
The University of
North Carolina at Asheville provides students who live
on campus fast, free Internet connections. This service
is known as ResNet, or "Residential Network." We feel
that using the Internet is an important part of each
student's education, and all students are encouraged to
take advantage of the free Internet connections in their
rooms.
This service is a
joint effort provided by the Offices of Residential
Education and Housing Operations and the UNC Asheville Computer Center.
To get more information on ResNet, such as requirements,
instructions, software, how to activate your port,
appointments, NetLaw, or help with your ResNet
configuration, visit the university's
ResNet web site.
All
students are reminded that they are also expected to
adhere to the
acceptable-use policies set by the UNC Asheville Computer
Center.
Mail Service
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U.S. Mail is delivered to student mailboxes by 4:30 p.m. Monday
through Friday. Each residence hall has its own mail
area where your mail is accessed by combination lock or
key. For convenience, out-going mail boxes are available
in each residence hall mail area except Governors Hall.
Packages sent through the U.S. Postal Service are
delivered in the morning with the mail, while packages
shipped via UPS, Federal Express, or any other overnight
service are delivered around 2:00 p.m. daily.
A
yellow package slip is placed in your mailbox to notify
you that a package has been delivered for you. It is
important that you take this slip and your photo ID
with you to the Student Mail Services in the lobby
area of Founders Hall between the hours of 8:00 a.m. and
5:00 p.m. You will find the mailing address for your new
"home" listed below:
(Your Name)
(Your Residence hall, Room #, & Letter)
UNC Asheville
One University Heights
Asheville, NC 28804
If
you have questions or comments regarding mail service in
our residence halls, contact the Student Mail Services
office at 828-250-2378 or
send us a message.
Housekeeping and Maintenance
- Public areas in each residence hall are serviced by
the UNC Asheville housekeeping staff. Cleaning each individual
room is the responsibility of the resident(s) of that
room. Maintenance requests are reported to the Offices of
Residential Education and Housing Operations and work orders are generated
from there.
What should I bring to live in the residence halls?
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The
University provides the following: single bed, study
desk with chair, dresser, window blinds and shower
curtain. Students need to provide the following basic
items: linens, (pillow, blanket, towels, washcloths,
sheets), cleaning supplies, toilet tissue, and personal
toiletry items. Additional items for comfort or
decorative purposes vary widely from student to student.
In
planning what to bring, it might be helpful to know the
following items are not allowed in the residence halls:
candles, waterbeds, pets, halogen lamps, and appliances
that use open burners or hot grease for cooking.
Often students will wait to plan the details of their
room decoration and wait to make any large purchases of
decorating items until they meet and coordinate with
their roommate(s). This can prevent the duplication of
items and expenses.
To
see more information on each of the residence halls,
click
here.
What if I have
additional questions?
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Please contact the Offices of Residential Education and
Housing Operations if
you have further questions. Send us an
email, come by our
office in Governors Hall 270, or call us at
828-251-6700. Our office is open Monday through
Friday 8am - 5pm.
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