Financial Aid Handbook

Download The 2011-2012 Financial Aid Handbook

Interaction with the UNC Asheville Office of Financial Aid

Our professional staff is available to help you with your inquiries. To accomplish the most in your visit with a counselor, complete any required forms before your visit. Bring all pertinent documentation and write down any questions that you may have. 

Contacting Us By Phone

You can reach us by phone at (828) 251-6535 or you may email are general mailbox at finaid@unca.edu.  We are happy to assist you with any Financial Aid questions you may have. In order to discuss your confidential Financial Aid information (award amounts, your SAP appeal decision, etc.) you must provide your Student ID number when asked for it. 

Please keep in mind that during summer months and at the beginning of each semester, our phones are especially busy.  OnePort will have much of the information that you need. The Office of Financial Aid keeps students informed by regular mail or email while handling as many calls as possible.  

Confidentiality

The Family Education Rights and Privacy Act of 1974 (FERPA), commonly known as the Buckley Amendment, prohibits the release of a student’s educational records (including award information) to parents, spouses, or other parties without the written permission of the student.  If students wish to release their records to another party, they can submit a notarized copy of the UNC Asheville Request to Release Personally Identifiable and Confidential Information release form to the Office of Financial Aid. This form must be reviewed and approved before any information is released. The student’s authorization to release their information must be submitted on a yearly basis, and may be revoked by the student at any time. The confidentiality release forms are available in the Office of Financial Aid and on our website at http://registrar.unca.edu/sites/registrar.unca.edu/files/forms/FERPA_Release.pdf