When is tuition due?

Pre-registered Students  

For students who have pre-registered for the semester they plan to attend:

• Fall semester payment for pre-registered students is due by August 1, 2009
• Spring semester payment for pre-registered students is due by December 15, 2009

Students Who Are Not Pre-registered

Students who have not pre-registered for the semester they plan to attend are required to pay in full for the classes they intend to take prior to registering for any classes.

Will/when will my student receive a bill?

To try to insure that each student receives his or her bill from UNC Asheville, we send the bill to all pre-registered students by two methods.  First, we send a bill via e-mail to the student's UNC Asheville e-mail address.  Second, we send a paper bill to the student at the "billing" address in the student's Banner record.  For the paper bill, it is important that the student's billing address be active and current.  If your "billing" address is not current or needs to be changed, please contact the Registrar's office to change your billing address. 

Transportation & Parking  

How/When does my student get a parking pass?

Freshmen who would like a permit can go to the website: http://www.unca.edu/transportation/, click on Parking Information, and there will be more information. Go to Freshman Student Parking Information, and then click the New Freshman Parking Waiver Application. It will take about 2-3 weeks for a decision.  You will need a wavier from housing if you are a freshman.

Is there a list of parking places on campus?

No. UNC Asheville is located in a residential area. Students can park in the provided lots on campus, and are discouraged in parking in a residential area/neighborhood.  Please refer to the website for specific parking locations for residents, faculty and staff, and non-resident students:  http://unca.edu/campusmap/.

Incoming freshmen are restricted to living on campus, unless they have an approved waiver. Student parking is restricted to the Vivian Street lot for approved freshmen students who have a waiver and live on or off campus.  
 

What should my student do if he/she receives a citation/ticket? 

If your student receives a parking ticket/citation, he/she may petition the citation. To do so, fill out the Petition of Parking Citation Form.

The form must be completed in its entirety, attach a copy of the citation(s), attach any documentation that may assist your case and return to Campus Police, or the Transportation Office. Incomplete forms or forms not submitted within 10 business days after the citation was issued will not be considered. The Hearing Officer will review your petition and notify you of the decision regarding your petition within 60 days.

If the petition is denied, you may appeal to the UNC Asheville Transportation Committee, whose membership includes students, faculty and staff (not members of the Transportation Office team). If you wish to submit an appeal, you may contact the Transportation Office or Campus Police to complete the necessary paperwork. The UNC Asheville Transportation Committee is the final arbitrator of appeals.

For more information, please visit the Parking Regulations, Fines, and Appeals website.

Are there visitor permits for parents?

Yes, visitors will need a permit to visit. The Campus Police Office is open during regular office hours from 8am-5pm. Permits are required on campus from7:30am-5pm, Monday through Friday. Permits are not required on the weekends, campus breaks, and the holidays.

How does my student get around without a car? What are their options?

Current students can utilize the Asheville Transit Bus System with a Passport sticker on their OneCard. During the first few weeks of school Campus Police will be issuing Passport stickers. Any time after, students will need to visit the campus police to obtain a sticker.

A majority of freshmen on campus don’t have access to a car. If the students are downtown and cannot get back to campus safely using public transportation, they can utilize the New Blue Bird Taxi Company, at most three times a semester.

Housing & Residence Life

http://www.unca.edu/housing/

When/how does my student apply for housing?

Visit the Housing and Residence Life web site to get specific information about the application process.

When does my student move in?

Move in for Pre-Rendezblue is Sunday, August 15, 2010 from 8am to Noon.

Move in for new students is Friday, August 20, 2010 from 9am to 1pm.

Move in for returning students is Saturday, August 21, 2010 from 9am to 1pm and

Sunday, August 22, 2010 from 9am to 1pm.  
 

For more information about move-in, visit the Housing and Residence Life web site.

Can my student move in early?

Early arrivals are handled on an individual case by case basis. Please provide an adequate need for accommodation within reason, and contact the Housing and Residence Life Office.

Can my student change room assignments?

Room changes will not be permitted until one week after classes begin. The purpose of this freeze period is to allow time to locate unexpected vacancies so that students on the waiting list may be notified and to provide a period in which the residence hall population may stabilize.

Students will be notified when room changes can be requested.  Two days will be set aside for students to move if they have obtained approval. Unauthorized room changes will result in a fee to each resident involved, and those residents may be required to return to their original room assignments.

What kind of furniture is provided in each room?

Residence hall rooms are furnished with beds, desks, chairs, chest of drawers, window blinds, MicroFridges®, and closet space. Residents furnish their own linens and other personal items. It is the responsibility of the student to maintain the living area. Students are accountable for all university property in their rooms. Room furniture should never be left in study areas or halls. Furniture from common areas should never be taken to individual rooms.  

We encourage you to personalize your room in a way that makes it your home.  However, we cannot allow certain modifications due to fire codes and university regulations. A charge will be assessed and the room restored to the proper condition upon initial notification of a policy violation.  Removal of door closures, disassembly of furniture, removal of closet doors, hanging anything from sprinkler heads, lights, or doorways or defacing furniture is prohibited.

Is smoking permitted in the residence halls?

Residence halls are smoke-free.  In accordance with the North Carolina General Administration and the University Smoking Policy, no smoking is allowed in any part of the residence halls.  There are marked designated smoking areas near the residence halls.

Is alcohol permitted in the residence halls?

In accordance with the Residence Hall Policy Book,

1.     Students of legal drinking age (21 years or older) will be permitted to drink alcoholic beverages in their rooms or if they are an invited guest in another resident’s room if that resident is 21years of age or older.

2.     Transportation of open alcoholic beverage containers, as well as alcoholic beverages in open containers, will not be permitted in the residence halls.

3.     Consumption of alcoholic beverages in residence hall common areas (TV rooms, study rooms, lounge areas, etc.) will not be permitted.

4.     Kegs are not permitted in any residence hall area.

5.     Students who are not of legal drinking age are not allowed to drink, transport or possess alcoholic beverages at any time.

6.    If you are of legal drinking age and choose to drink, you may not drink in any public area or in public view.

a.     If you are drinking in your room, you should have the door closed so that your use of alcohol is not visible to the public or from a public area.

b.    An exception to this is only when an event is sanctioned by the University (i.e. special tailgating events).  
 

The University discourages drunkenness and other abuses of alcoholic beverages by any person. Being under the influence of alcohol and disorderly is considered a serious breach of conduct, and students who violate these standards are subject to appropriate disciplinary action as outlined in the Student Handbook. The University prohibits consumption of alcohol by persons less than 21 years of age.

Can my student designate a roommate choice?

Room sign-up and assignments for the following academic year occur each spring for currently enrolled students. Requests for a special building, room and/or roommate will be honored whenever possible, but cannot be guaranteed for all housing assignments. The room selection process is published and distributed beforehand to all residents.

How much does it cost to live on campus?

2010-2011 Residence Hall Rates (approximate per semester):

Founders Hall $1,945 
South Ridge $1,945 
West Ridge $1,945 
Mills Hall $1,945 
Governors Village $1,990 
Governors Hall Double $1,945 
Governor Hall Single $2,650

Further information can be found on The Office of Residential Education and Housing Operations website.

Financial Aid

Who can I talk to about financial aid?

You may call the Office of Financial Aid Monday-Friday 8:00AM-5:00PM EST at (828)251-6535, or you may send an e-mail to finaid@unca.edu. For a list of persons in the Office of Financial Aid, please refer to the website.

When will my student receive financial aid?

Please refer to the UNC Asheville Office of Financial Aid website for further information.

Fraternities and Sororities

Can/when can my student join a fraternity or sorority? 

There are two sororities and one fraternity on campus. Please refer to the Greek Life website for additional information.

Health Services  

My student is sick, what should he/she do?

The Student Health Center is located in the Weizenblatt Building between Lipinsky Auditorium and Zagier Hall.  Each student pays for Health Services with their tuition and fees.  Students receive 10 free visits a semester to the Health Services Center, with the exception of prescriptions and lab fees. Visits can be appointment or walk-in.

University Dining

http://www.unca.edu/admissions/prospective/f/eats.html

What meal plan options are available for my student?

There are numerous meal plan options for resident and non-resident students. Every resident student is required to purchase a resident meal plan. For more information on your meal plans, please visit the Campus Dining Web site.

The Munch Money attached to each meal plan allows you the flexibility to purchase from a variety of locations on campus. Munch Money acts similar to an automated checking accounting. Each time a purchase is made, it is automatically deducted from your account. Save 6.75% by not having to pay the N.C. sales tax when you use your Munch Money. 
 

When/where can my student get his/her dining card? How does it work?

It will be on their OneCard. Each time a student swipes his/her card, it is automatically deducted from their account.

Do meals plans roll over to the next semester?

No, meal plans do not roll over to the next semester.

Can my student change his/her meal plan?  

Yes, students can change their meal plan during the first week of school. Please contact the Office of Residential Education and Housing Operations for more information.

University Mail & Postal Services

Does my student have a mailbox on campus?

U.S. Mail is delivered to student mailboxes by 4:30 p.m. Monday through Friday. Each residence hall has its own mail area where your mail is accessed by combination lock or key. For convenience, out-going mail boxes are available in each residence hall mail area except Governors Hall.

Packages sent through the U.S. Postal Service are delivered in the morning with the mail, while packages shipped via UPS, Federal Express, or any other overnight service are delivered around 2:00 p.m. daily. 

How do I send my student mail or a package? 

You will find the mailing address for your student’s new "home" listed below:

(Student’s Name) 
(Student’s Residence hall, Room #, & Letter) 
UNC Asheville 
One University Heights 
Asheville, NC 28804

If you have questions or comments regarding mail service in our residence halls, contact the Student Mail Services office at 828-250-2378 or send us a message.

How does my student pick up their mail?

A yellow package slip is placed in your mailbox to notify you that a package has been delivered for you. It is important that you take this slip and your photo ID with you to the Student Mail Services in the lobby area of Founders Hall between the hours of 8:00 a.m. and 5:00 p.m.  
 

Miscellaneous

Are there ATM on campus?

Yes, there is one State Employees Credit Union ATM on campus. It is located in the Highsmith University Union on the first floor, near the food court area.  

What is FERPA?

FERPA is a federal law that institutions of higher education are subject to. FERPA stands for Family Educational Right and Privacy Act. To find more information about FERPA, please visit the U.S. Department of Education website: http://www.ed.gov/offices/OM/fpco/ferpalist.html.

Will my student’s grades be sent home?

Under FERPA, students’ educational records such as grade reports, transcripts, and disciplinary files, among other things are not accessible to third parties (including parties) without a signed and dated written release from the student.

What is the difference between the UNC OneCard, OnePort, and OneStop?

The OneCard is the student’s official UNC Asheville ID card, and it should be carried with you at all times. You will use their OneCard to access your residence hall 24hrs/day. It is used to eat in the Dining Hall and ride the Asheville Transit buses, and you can also use it to for drama tickets, in campus drink machines, in Health Services, in the laundry machines, in the Copy Center/copiers, in Ramsey Library, in the Recreation Center, and in the snack machines located in Founders, Karpen, Mills, Owen and Ramsey.

The OnePort is your student’s online portal of information where they can view their UNCA online information, in addition to registering for classes.

The OneStop brings together student services together in University Hall and on the web, you can access the website here: http://www.unca.edu/onestop/.  

How do I add money to my student's UNC One Card?

Please mail a check to the One Card Office listed below, and address the check to UNC Asheivlle.

120 Highsmith University Union, CPO #1260 
UNC Asheville 
One University Heights 
Asheville, NC 28804-8501

For further information, please visit their website: 
Phone: (828) 251-6767 
FAX: (828) 251-6683 
onecard@unca.edu

What do I do if my student loses their UNC Asheville One Card?

The cardholder is responsible for immediately reporting a lost, stolen, or misplaced card to the OneCard Office in 120 Highsmith University Union during business hours (828-251-6767) or to Campus Police office after hours (828-251-6710). Business hours are Monday - Friday, 8 a.m- 5 p.m. If reported after hours, the cardholder must come to the OneCard Office during business hours for a replacement card. A replacement fee of $25.00 will be charged for lost, stolen, misplaced, or damaged cards. 
 

Do general funds on the OneCard roll over?

General Funds roll over each semester, unless the student graduates or leaves the university, then it is refunded, and must be above $5. Come by office or call to get general funds amount on card.